Effective: February 8, 2019 Updated: Sep 6, 2021
Introduction
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This privacy statement describes how Visioapps Technology Pvt. Ltd. collects and uses the personal information you provide, through its app – LOUIE VOICE ASSISTANT and website www.louievoice.com
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When you download or use the App, you consent to the collection, storage, use, disclosure and other uses of your Personal Information (meaning, any information which may potentially allow your identification with reasonable means) as described in this Privacy Policy. If we combine Personal Information with anonymous information about you, the combined information will be treated as Personal Information for as long as it remains combined.
WHAT INFORMATION WE COLLECT
The Apps collect the following information:
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The App store and processes the text transcriptions of your voice
commands, which may include your call history (including calling party
phone number, called party phone number, date, time and Short Message
Service (SMS) messages, email addresses and correspondence, and any
other voice commands in the app.
This information is sent to our servers in order to decipher,
analyze and adapt to your voice commands, and in order to improve
our services, such as our voice recognition technology. We will not
make use of this information for any other purposes.
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Your contact list, which is used to improve the interpretation
of your related voice commands, and in order to enable you to share
content and features with your contacts.
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You contact information – in the event you decide to directly
volunteer this information to Visioapps Technology Pvt. Ltd., which
may include your name, and email address.
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Log data and device information – we automatically record and
collect certain information from or about your device when you install
or use the Apps. This includes usage activity about how you interact
with the Apps and web activity, such as what content or web pages you
viewed, and which areas of our application you visited, information
about your operating system version, IP address, GCM Registration ID,
device settings, hardware information, device approximate location,
mobile operator or internet service provider information, browser
type, language preferences, time zone, domains that referred you to
our app (for example the HTTP referrer and URL) and the duration of
your visits, your actions on these visits (for example clicks or views
on content on the domain, or interactions with social media features).
We may also automatically collect your device geo-location. When you
are using our Apps, we also automatically record your Google
Advertising ID (if you are using an Android device). The Google
Advertising ID is an anonymous identifier, provided by Google Play
services. If your device has an Advertising ID, we collect and use it
for advertising and user analytics purposes. By downloading or using
the Apps, you explicitly agree that we may associate your Advertising
ID with your applicable persistent device identifier. This will
facilitate our ability to improve your personalized experience.
Further, we may use other persistent identifiers for non-advertising
purposes. If your device does not have Advertising ID, we will use
other persistent identifiers. The information collected may be also
stored on your device.
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Location – some parts of this app make use of location-based
data. If you allow these services, we will collect information about
the Wi-Fi routers closest to you and the cell IDs of the towers
closest to you.
We use this information to provide the below location-based services,
not to identify you:
- Provide you local search results.
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Map routes and provide directions to locations that you specify.
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Likewise, these services may use the Google Maps API whose privacy
policy and terms of service are available here and here, respectively,
and may be amended by Google from time to time.
What Permissions we request:
Device & app history
- retrieve running apps
Identity
- find accounts on the device
Contacts
- find accounts on the device
- read your contacts
- modify your contacts
Location
- approximate location (network-based)
- precise location (GPS and network-based)
Phone
- directly call phone numbers
- read phone status and identity
- read call log
- write call log
Photos / Media / Files
- read the contents of your USB storage
- modify or delete the contents of your USB storage
SMS
- send SMS messages
- edit your text messages (SMS or MMS)
- read your text messages (SMS or MMS)
- receive text messages (MMS)
- receive text messages (SMS)
Storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
Microphone
- record audio
Wi-Fi connection information
- view Wi-Fi connections
Device ID & call information
- read phone status and identity
Other
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- connect and disconnect from Wi-Fi
- disable your screen lock
- expand/collapse status bar
- full network access
- change your audio settings
- run at startup
- set wallpaper
- draw over other apps
- control vibration
- prevent device from sleeping
- modify system settings
- set an alarm
- install shortcuts
HOW DO WE USE THE INFORMATION WE COLLECT?
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Operate your phone via voice commands, including understanding your
verbal instructions based on your context.
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Improve and personalize your experience in our Apps, including
through displaying content based upon your interests.
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Surveys and research – from time to time, we conduct surveys or
test features in the Apps, and analyze the information we have to
develop, evaluate and improve these features.
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Service-related updates – we use the information that we have
to let you know about our policies or important notifications and
updates about our Apps. For example, if you have provided us with your
email address, we may use it to alert you about upcoming updates.
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Communication – we use the information that we have to
communicate with you – for example, we will use your email address to
respond to your queries or feedback.
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Protecting rights – we will also use and disclose your
information (including your Personal Information) to investigate
violations and enforce our policies, and as required by law,
regulation or other governmental authority, or to comply with a
subpoena or similar legal process, when we believe in good faith that
disclosure is necessary to protect our rights, protect your safety or
the safety of others, investigate any fraud, security or technical
issues, or respond to a government request. We also reserve the right
to disclose any information in case we believe, in good faith, that
such disclosure is appropriate or necessary in order to enforce our
policies, take precautions against liabilities, investigate and defend
ourselves against any third-party claims or allegations, protect the
security or integrity of the Apps and our servers and protect the
rights and property of Visioapps Technology Pvt. Ltd., its users
and/or others.
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Audio - The microphones are used to hear commands spoken by you
in order to provide you with the best services. We may use third-party
providers for eg. google speech to text etc. for processing/execution
of the relevant task.
DATA SHARING
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We share your information that we collect (including your Personal
Information) for the purposes listed above with our partners and other
trusted businesses and individuals that provide us, or to which we
provide a variety of services, such as developers and service
providers who process such information for us, so they can help us
provide and improve our services. By using the App, you acknowledge
and agree that these trusted third parties are authorized to use your
Personal Information only as necessary to provide these services.
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Please note that our businesses, as well as our trusted partners and
service providers, are located around the world. Any information that
we collect (including your Personal Information) is stored and
processed in various jurisdictions around the world (including in the
United States), for the purposes detailed in this Privacy Policy. By
using or accessing the Apps, you consent to your information being
collected, used, and transferred as disclosed herein. The data
protection and other laws of these jurisdictions may not be as
comprehensive as those in your country – but we will accord by the
terms of this Privacy Policy.
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We may share or transfer your information (including Personal
Information) if we enter into a business transaction such as a merger,
acquisition, reorganization, bankruptcy, or sale of some or all of our
assets. Any party that acquires our assets as part of such a
transaction may continue to use your information in accordance with
the terms of this Privacy Policy.
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We may also share your information (including your Personal
Information) as required by law, such as to comply with a subpoena, or
similar legal process, when we believe in good faith that disclosure
is necessary to protect our rights, protect your safety or the safety
of others, investigate fraud, or respond to a government request.
CHILDREN PRIVACY
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We do not knowingly collect or solicit Personal Information from
anyone under the age of 13 or knowingly allow such persons to register
as Users. By accessing or using the App, you certify to us that you
are at least 13 years old. If you are under the age of 13, please do
not send any information about yourself to us. In the event that we
learn that we have collected Personal Information from a child under
age of 13 without verification of parental consent, we will delete
that information as quickly as possible. If you believe that we might
have any information from or about a child under the age of 13, then
please contact us at
pramit@louievoice.com
RETENTION
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We will retain your Personal Information for as long as needed to
fulfill our business operations.
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We will also retain and use your information as necessary to comply
with our legal obligations, resolve disputes, and enforce our
agreements.
SECURITY
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We have implemented administrative, technical, and physical safeguards
to help prevent unauthorized access, use, or disclosure of your
Personal Information. We follow generally accepted industry standards
to protect the personal information submitted to us, both during
transmission and once we receive it.
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While we seek to protect your information to ensure that it is kept
confidential, we cannot guarantee the security of any information. You
should be aware that there is always some risk involved in
transmitting information over the internet and that there is also some
risk that others could find a way to thwart our security systems. As a
result, while we strive to protect your Personal Information, we
cannot ensure or warrant the security and privacy of your Personal
Information or other content you transmit using the Apps, and you do
so at your own risk. Thus, we encourage you to exercise discretion
regarding the Personal Information you choose to disclose.
CHANGES TO OUR PRIVACY POLICY
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We may revise this Privacy Policy from time to time, in our sole
discretion, and the most current version will always be posted on our
website (as reflected in the "Last Updated" heading). We encourage you
to review this Privacy Policy regularly for any changes. By continuing
to access or use the Apps after any revisions become effective, you
agree to be bound by the revised Privacy Policy. If you do not agree
to the new Privacy Policy, please stop accessing or using the Apps.
How to Contact Us
You can contact us about this privacy statement by writing or email us
at the address below:
MD-35 Eldeco Mansionz.
Sector 48, Sohna Road
Gurugram -
122018
India
E-mail:
pramit@louievoice.com